SocialpilotJobs

SOCIALPILOT Work From Home Job …

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SOCIALPILOT Work From Home | Online Job Without Investment | Success Associate Jobs . 

  • Company Name – SOCIALPOIT 

  • Category – Private Job 

  • Job Type – Full Time 

  • Gender Eligibility – Male & Female 

  • Experience – Work Experience is Required 

  • Who Can Apply – All India Candidate 

  • Application Mode – Online 

  • Salary / Package – 25,000 – 30,000 (Expected)

  • Apply Last Date – As Soon As Possible 

  • Job Location – Remote 

  • Work Modul – Work From Home 

  • No. Of Post – Not Mentioned 

  • Job Role – Customer Success Associate 

  • Apply Online Link – https://socialpilot.applytojob.com 

Customer Success Associate

Full Time | Remote | Entry Level 
SOCIALPILOT is looking for a Customer Success Specialist to join our team. You will build meaningful SaaS products in the MARTECH space that the customers love. you will be part of a highly collaborative group of creative problem solvers with a passion for innovation. in this role, you will collaborate with cross-functional product teams, including UX and UI designers, product managers, engineers, customer success managers, and marketing managers. This role is full-Time, Remote 

 

What you will do 

  • Help customers understand SOCIALPIOT as a product. 
  • Understand their workflows. Suggest workarounds where possible.
  • Inform the product team about gaps in the product and potential ways to get better. Help them prioritize what you know is important for our target customers. Even make a fuss if that’s what it takes.
  • Track product usage for our priority customers and intervene as needed.
  • Be that person who connects the product, design , engineering and marketing teams with the customer. 

What are you like 

  • 2 + years of experience in any customer facing role OR any real evidence of customer empathy. Understanding of product principles is a bonus.
  • By far the most important : excellent written communication skills. You should be able to understand, break down, and describe problems and solutions at length without needing to  use Chat GPT.
  • Open to Working in a hybrid shift with an overlap in hours with US time zones. 
  • A sense of humor. 

 

About SOCIALPILOT 

SOCIALPILOT empowers over 12,000 agencies and SMBs to manage their social media publishing, analytics, and social engagement while collaborating with their team and clients. 
We’re a high-growth bootstrapped B2B SaaS company with healthy profitability and a solid runway.
SOCIALPILOT is nominated as one of the 5 startups across India for the prestigious Economic Times Startup Awards in the Bootstrap category.

 

What we believe in 

  • Customer Obsession : we put customers first while making decisions and planning future goals 
  • Ownership : We believe in taking ownership of areas that we’re working on. we own up to our-successes and failures. Moving the needle matters more than just busywork 
  • Relentless : When it comes to creation & innovation, we stop at nothing . we might fail at the first attempt, but we rise back fast to try again. 

Why join SOCIALPILOT ?

  • Complete transparency on strategy, business metrics, key performance indicators, and major initiatives across the organization 
  • No micromanagement : Own up your work and be accountable without the need for close supervision.
  • Great team : Work with a great team with diverse backgrounds from world-class organizations . 

 

Check the information in https://maharashtrasearchjob.com 

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