Overview : The selected candidate will provide analysis and maintain CRM hygiene to support to optimize the performance and efficiency of the sales and marketing teams. this role is crucial in ensuring that the sales and marketing processes are data-driven, streamlined, and effective in achieving business objectives.
Key Responsibilities :
Data Analysis and Reporting :
collect, analyze, and interpret sales and marketing data to provide actionable insights.
Develop and maintain dashboards and visualizations to track key performance indicators (KPIS) in Microsoft Power BI.
Generate regular and ad-hoc reports on performance, trends, and forecasts.
Provide data-driven recommendations to support strategic decision-making.
commercial Operations Processes:
Manage and maintain CRM systems , ensuring data accuracy and usability.
Support sales and marketing forecasting, planning, and budgeting activities.
Enrich data from marketing and sales operations to make it more useful.
Perform pipeline analytics to inform which sales stages need attention.
Support Activities :
Manage sales documentation, communications, and follow ups.
Assist in the execution of sales initiatives and projects.
Provide training and support to the sales team on tools and processes.
Qualifications :
Bachelor’s degree in Business Administration, Marketing, statistics, or a related field.
Proven experience in sales operations, data analysis, and administrative coordination.
Proficiency in CRM systems, data visualization tools (e.g., Tableau, Power BI), and MS Office suite.
Strong analytical skills with the ability to interpret complex data sets .
Excellent organizational and multitasking abilities.
Effective communication and interpersonal skills.
Detail-oriented and able to work independently as well as part of a team.
Performance Metrics :
Accuracy and timeliness of sales data reporting and analysis.
Quality of support provided to the sales team and coordination of activities.
Improvement in sales team performance and achievement of sales targets.
(a) Based on the Disclosure Lists of CMSE 2022 and CMSE 2023 respectively, a communication is being sent to the candidates, inviting applications, on the given mail id, on the communication address given thereon for convenience of the applicants, the disclosure lists are available at along with this notification.
(b)Based on the applications received, a merit list will be prepared based on the marks of the respective candidates shown in the disclosure list CMSE – 22 CMSE – 23 conducted by UPSC.
(c) The year wise select list will be published on ESIC website.
(d) The candidates selected from the disclosure list of CMSE – 22 will be placed senior to those selected from disclosure list of CMSE – 23.
(e) Relaxation in age limit for SC/ST/OBC/Ex- serviceman shall be as per DOPT OM no. 15012/2/2010 – ESTT (D) dated 27.3.2012.
(f) Applicants who are claiming under EWS shall be covered by O.M. no. 36039/1/2019-Estt. (Res.) dated 19.01.2019 and 31.01.2019 of DOPT.
(g) Applicants who are claiming PWBD shall be covered by Section 33 and 34 of the Rights of Persons with Disabilities Act, 2016
HOW TO APPLY
1) Candidates must apply online through the website www.esic.gov.in.com means/mode of application will be accepted. Applications received other mode will not be accepted and will be summarily rejected. to apply online visit the website www.esic. gov.in, enter ESIC Home Page>> Recruitment > Apply online for Recruitment to the post of IMO Gr. II in ESIC – 2024.
2) Detailed Instructions for Filling Online application will be available on the website. candidate should read the instructions carefully before making any entry or selecting options.
3) After submitting the online application, the candidates are required to take print out of the finally submitted online application and retain the same with them.
4) Candidates are not required to submit to ESIC either by post or by hand the printouts of their online applications or any other document. They will be required to submit printout of online application along with documents in support of their eligibility etc.as & when required by the ESIC.
5) The candidates are advised to submit only single online application .
TECH MAHINDRA IS HIRING FOR INTERNATIONAL VOICE PROCESS (UK & Australia)
Location : YARAWADA, Pune, Maharashtra
Job Type : Full time
About the Role :
We’re seeking talented customer service professionals to join our INTERNATIONAL voice process team, handling inbound/outbound calls for UK and Australia clients.
Key Responsibilities :
– Provide exceptional customer service
– Resolve customer queries and concerns
– Achieve daily and monthly targets
-Escalate issues as necessary
Requirements :
– Excellent English communication skills
– Good listening skills and attention to detail
– Flexibility to work in rotational shifts
– Good technical knowledge and aptitude for technical support roles
– Sales acumen with the ability to achieve targets for sales roles
– 6 months + voice experience in BPO (HSC/Graduate) or 1 year + international BPO experience (SSC)
Salary & Benefits :
– UK Voice : Up to 4.5 LPA
– Australia voice : Up to 5.5 LPA
– Free cab facilities (within the boundaries as well nodal points)
– Attractive incentives
– Quick onboarding process
– Opportunity to work with renowned company
Contact :
KUNJAL Joshi
Phone : 9765540112
Email : Kunjal.joshi@TechMahindra.com
Note :
We offer work from home opportunity after completing a 3 month of probation period, providing flexibility and autonomy.
1) Job Purpose – The Quality check inspector will ensure all aluminum windows manufactured meet the company’s quality standards and customer expectations. The QC person will identify defects, document issues, and work collaboratively with production teams to implement corrective actions.
2) Key Result Areas / Accountabilities :
Key Result Areas/ Accountabilities – Supporting Actions
Defect Reduction : Target reduction in defect rate- zero defect product dispatch.
Timely Quality Checks : Ensure all quality checks (raw materials, in- process, and final
inspections) are completed within stipulated timelines without
Causing delays in production schedules.
Compliance with standards : Ensure 100% adherence to company quality standards and industry
requirements.
Achieve zero non-compliance in internal and external audits.
Documentation Accuracy : Ensure inspection reports are completed with 100% accuracy and shared
With relevant stakeholders promptly.
Customer Complaint Resolution : First time right at 90%
PHONEPE is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. on the back of its leadership in digital payments, PHONEPE has expanded into financial services (Insurance , Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as PINCODE for hyperlocal shopping and Indus App Store which is India’s first localized App Store.
About the role :
We are looking for specialists for the In house customer Experience team. As a specialist, you primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience .
In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly.
One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience
Ideal candidate should :
Have excellent written and verbal communications
Have good learnability
Be an active listener and deal well with objection
Have strong customer orientation and ability to adapt/ respond to different scenarios
Be a team player, flexible and open to feedback
Ability to multitask, prioritise, and manage time effectively
Should be able to speak in English and Hindi
Graduation (10+2+3) is Mandatory
0 – 2 years of work experience in a customer facing role
Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
Retain and expand the company’s base of customers for home loan and LAP channel so as to ensure repeat business or referrals
Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
Develop and maintain strong liaisons with the clients for repeat business or referrals.
Maximize number of APFs and increase penetration in the approved APF projects.
Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
Sales Planning and Team Management
Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of results and thereby meet the business targets and profitability of the area
Align with the team on ground lead generation activities for sales.
Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
Industry & Governance
Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
Use understanding of the markets/competition/process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
Ensure compliance to all Audit/NHB regulations as well as processes, policies and reports as per company designed systems.
Maharashtra Govt CIDCO Direct Service Recruitment 2025
CIDCO is inviting online applications to fill up the vacancies in class A and class v. Period for online application and deposit of examination fee dt. 12/12/2024 to 11/01/2025 Applications will not be accepted through any other means except online application.
Department Name – City & Industrial Development Corporation of Maharashtra
Category – Government of Maharashtra Govt Jobs
Age limit – 18 to 38 years (reserved category maximum 43 years)
Who can apply – Candidates from Maharashtra State
Experience / Fresher – Experience is required, Fresher cannot apply
for direct service recruitment of the posts of Assistant Development officer (General) and Area Officer (General).
2) The Corporation reserves the final right to postpone or cancel the competitive online examination, change the format, date and venue of the examination, increase or decrease the number of posts, backlog and reservation. If the eligible candidates of the parallel reservation mentioned above are not received, other eligible candidates of the same reserved category of social reservation will be considered as per rules.
3) CIDCO management will have the final authority to decide on complaints regarding the recruitment process, no correspondence regarding this will be entertained.
Required to have a good knowledge of transaction processing
Understanding of concepts of accounts payable/ accounts receivable and the complete cycle of P2P/ O2C.
Strong analytical skills and comfortable working on Excel.
Working Model : Work-from-office
Shift Timings : NEXDIGM operates in multiple shifts to help cater to our clients better.
Morning shift – 7:00 am to 4:00 pm
General shift – 9:30 am to 6:30 pm
Evening shift – 3:30 pm to 12:30 am
Please Note : shift timings differ basis the role. the shift timing allocated to you will depend on the scope of work and will be communicated to you during the offer discussion.
DESIRED CANDIDATE PROFILE :
A dynamic personality and a passion to constantly improvise technology to suit the organization’s needs
A B. Com/M. Com/MBA degree along with prior exposure of 0 -2 years.
A flair for working in a team and working hand in hand to achieve individual goals and team goals
The drive to bring about change and a desire to constantly look for ways to use technology to derive efficiencies.
An ability to understand the organization’s goals and objectives and link them with the deliverables of the assigned function, in addition to overseeing delivery and operations
Hiring Process :
Your interaction with us will include, but not be limited to,
Technical / HR Interviews
Finally, our people are our most valuable asset; if you agree with us on this, we would love to meet you!
